BTCPay Server

# Chatwoot support

Chatwoot (opens new window) is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support.

# How to use

  1. Connect as root to your server
  2. create chatwoot configuration file where {CONFIG DATA HERE} is replaced by settings from here (opens new window)
sudo su -
cd btcpayserver-docker
cat >> Generated/chatwoot-config.env <<EOL
{CONFIG DATA HERE}
{CONFIG DATA HERE}
EOL
  1. Add chatwoot as an option to your BTCPay deployment and set the host to use (point DNS to server as well)
CHATWOOT_HOST="chatwoot.xpayserver.com"
BTCPAYGEN_ADDITIONAL_FRAGMENTS="$BTCPAYGEN_ADDITIONAL_FRAGMENTS;opt-add-chatwoot"
. btcpay-setup.sh -i
  1. Wait for BTPay to be online and then create the database for chatwoot
docker exec -ti chatwoot sh -c "export DISABLE_DATABASE_ENVIRONMENT_CHECK=1 && bundle exec rails db:reset"
  1. Go to chatwoot website at https://chatwoot.xpayserver.com and set up.