Chatwoot

Chatwoot (opens new window) is a self-hosted customer-support and messaging application.

Installation

Create Generated/chatwoot-config.env with the settings required by the Chatwoot environment reference (opens new window). The file is ignored by Git.

sudo su -
cd "$BTCPAY_BASE_DIRECTORY/btcpayserver-docker"
editor Generated/chatwoot-config.env

Point a dedicated hostname at the server, then enable the fragment:

export CHATWOOT_HOST="chatwoot.example.com"
btcpay-fragments add opt-add-chatwoot

After the services start, initialize the Chatwoot database:

docker exec -ti chatwoot sh -c \
  "bundle exec rails db:prepare"

Open https://chatwoot.example.com to finish setup.

The bundled fragment uses an old fixed Chatwoot release. Review its image and configuration before enabling it on a production deployment.