# Support
This project is open source, and is not a company. Instead we rely on a network of contributors and users to provide support.
# Free support
Problem? Don't worry, someone else has probably been through that before you.
First have a look at our user documentation and Frequently Asked Questions.
If your issue is not referenced there, or you want to request a new feature, please open a github issue (opens new window).
If you have more general questions about BTCPay, the way it works and why you should use it, you're welcome on our Mattermost Chat (opens new window) or Telegram (opens new window)
Getting a proper support also depends on how you formulate your questions. Read our troubleshooting guidelines.
# Paid support
Here are some members of the community that you can contact to get additional paid support:
# Andrew Camilleri(Kukks)
I can assist with your BTCPay requirements end-to-end. I develop features of any scope to BTCPay and can assist with integration and deployments. Some of the features I can help with are: New Coins, New Apis, Client Libraries, Client Library Integrations (such as the woocommerce plugin), Custom Apps, Docker Functionality etc.
Contact: evilkukka@gmail.com, @Kukks on Mattermost (opens new window), Twitter (opens new window), LinkedIn (opens new window)
# Hubik Tomas
I can help with initial setup/deployment (currently with Azure, but I am planning to play with non-Azure as wll) and integration with PrestaShop. I was also playing with design customization of the payment window, scripting of exchange rates etc.
Contact: hubik.tomas@gmail.com
# Norman Moore
BTCPayServer local or cloud installation (Azure/other VPS). Can also help with WooCommerce Plugin configuration and BTCPayServer Store/App creation.
Contact: support@lightninginabox.co, Web (opens new window)
# Spas Vutov
I can assist with initial configuration for BTCPay to work with Bitcoin Gold (BTG, also referred as BGold), Bitcoin Gold LND and any docker, no-docker setup for BTCPay with Bitcoin Gold. I would accept tips if the work done was useful, but definitely not mandatory for anyone to pay me for any help.
Contact: VutovSpas@gmail.com, Mattermost (opens new window), BTG Discord (opens new window) - on both @Spas