Support

This project is open source and is not a company. Instead we rely on a network of contributors and users to provide support.

Free support

Problem? Don't worry. Someone else has probably been through that before you.

• First have a look at our user documentation and Frequently Asked Questions.

• If your issue is not referenced there, or you want to request a new feature, please open a github issue (opens new window).

• If you have more general questions about BTCPay, the way it works and why you should use it, you're welcome on our Mattermost Chat (opens new window) or Telegram (opens new window)

Getting proper support also depends on how you formulate your questions. Read our troubleshooting guidelines.

Paid support

As we are an Open Source project, someone in the community might want to help. Therefore we've facilitated a channel on our Mattermost to find these talents.

Check out our Freelance channel on Mattermost. Mattermost Chat (opens new window)

DANGER

BTCPay Server is and will not guarantee or vouch for any support.