# Support
This project is open source, and is not a company. Instead we rely on a network of contributors and users to provide support.
# Free support
Problem? Don't worry, someone else has probably been through that before you.
First have a look at our user documentation and Frequently Asked Questions.
If your issue is not referenced there, or you want to request a new feature, please open a github issue.
If you have more general questions about BTCPay, the way it works and why you should use it, you're welcome on our Mattermost Chat or Telegram
Getting a proper support also depends on how you formulate your questions. Read our troubleshooting guidelines.
# Paid support
Here are some members of the community that you can contact to get additional paid support:
# Andrew Camilleri(Kukks)
I can assist with your BTCPay requirements end-to-end. I develop features of any scope to BTCPay and can assist with integration and deployments. Some of the features I can help with are: New Coins, New Apis, Client Libraries, Client Library Integrations (such as the woocommerce plugin), Custom Apps, Docker Functionality etc.
Contact: evilkukka@gmail.com, @Kukks on Mattermost, Twitter, LinkedIn
# Hubik Tomas
I can help with initial setup/deployment (currently with Azure, but I am planning to play with non-Azure as wll) and integration with PrestaShop. I was also playing with design customization of the payment window, scripting of exchange rates etc.
Contact: hubik.tomas@gmail.com
# Norman Moore
BTCPayServer local or cloud installation (Azure/other VPS). Can also help with WooCommerce Plugin configuration and BTCPayServer Store/App creation.
Contact: support@lightninginabox.co, Web
# Spas Vutov
I can assist with initial configuration for BTCPay to work with Bitcoin Gold (BTG, also referred as BGold), Bitcoin Gold LND and any docker, no-docker setup for BTCPay with Bitcoin Gold. I would accept tips if the work done was useful, but definitely not mandatory for anyone to pay me for any help.
Contact: VutovSpas@gmail.com, Mattermost, BTG Discord - on both @Spas